Problems, misunderstandings, and frustrations may arise in the workplace. An employee who is confronted with a workplace conflict or problem may request a consultationwith Employee Relations for assistance to help resolve or clarify his or her concerns.
The ODU HR Employee Relations team always strives to be responsive to University employees and their concerns, and is a viable University resource for employees to offer policy-based guidance towards an effective and consistent internal resolution for all.
Conflict Resolution Process
Initially, employees should bring their concerns or complaints to their immediate supervisor. If the complaint involves the employee's supervisor, the employee should schedule a meeting with that supervisor to discuss the problem that gave rise to the complaint. Supervisors are also encouraged to meet directly with employees when faced with issues that call for immediate improvement. In the event that the issues are still not resolved, an Employee Relations Consultation is strongly encouraged.
Discrimination Complaints
Employees with complaints or concerns on matters relating to sexual harassment, salary equity, discrimination, the Americans with Disabilities Act or Title IX will be referred to the Office of Institutional Equity and Diversity to submit a complaint or file a report.
Get Employee Relations Help with Conflict Resolution
Submit a Consultation Request form to Employee Relations and provide us with a brief summary of your concern/inquiry. We will respond to your request within 48 hours.
Employee Relations Frequently Asked Questions
Employee relations is the aspect of human resources that involves maintaining employer-employee relationships that contribute to satisfactory productivity, motivation, and morale.
The HR Employee Relations team staff are available to explain and interpret policy, to discuss options available for addressing concerns, and for determining available and appropriate resources to resolve issues. All assistance is confidential within legal parameters.
Initially, employees should bring their concerns or complaints to their immediate supervisor. If the complaint involves the employee's supervisor, the employee should schedule a meeting with that supervisor to discuss the problem that gave rise to the complaint. In the event, the issues are not resolved, an Employee Relations Consultation is strongly encouraged.
Supervisors are encouraged to meet directly with employees when faced with issues that call for immediate improvement or corrective action. In the event, the issues are not resolved, an Employee Relations Consultation is strongly encouraged.
Employees with complaints or concerns on matters relating to sexual harassment, salary equity, discrimination, the Americans with Disabilities Act a Title IX will be referred to the Office of Institutional Equity and Diversity to submit a complaint or file a report.
If you are teaching and research faculty, then your employee relations concerns are addressed through your chain of command in Academic Affairs and when appropriate by the Office of Institutional Equity and Diversity.
Please check out all the support, toolkits, and resources available on the Managers & Supervisors page. We also recommend the Manage Your Dominion Supervisor Essentials Certificate training program. You may request an Employee Relations Consultation for additional support.
Employment verification information can be found HERE.
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You should contact the Compensation & Classification team.
Please review the Performance Management policy for more information about Performance Evaluations, and contact Brian Jackson for additional questions or help.
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