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Account Representatives

Need help with your student account?


CALL:

  757-683-3030

EMAIL:

  tuition@odu.edu

TOLL FREE OUT-OF-AREA:

  1-800-224-1450

SELECT "0" for "operator"



Each student is assigned a representative from the ODU Office of Finance Student Accounts / Accounts Receivable department, based on the first letter of your last name. If you have discovered an error or have a question about your charges, your representative would like to hear from you.

  • Please be sure to include identification information (student name and UIN) in any written or email correspondance.
  • Please allow 2-3 business days for return calls and e-mails.


Student Account Representatives

Assigned by first letter of student's last name:

A - F Amy Nordmeyer
G - M Vacant*
N - Z Vacant*
Lead Accounts Specialist Lourena Miles-Sawyer

*If there is a a vacancy for your last name, email tuition@odu.edu to be put in touch with a representative


Other Contacts:

Third Party Billing
thirdpartybilling@odu.edu

In-State Tuition
instate@odu.edu

Student Accounts/Accounts Receivable
tuition@odu.edu


    Campus Cashier Window

    Get help or conduct in-person transactions at the Cashiering Window on campus, located in Rollins Hall. You can also use our meeting link to schedule an online 1:1 appointment with a student account representative.

    Cashier Window Hours // Appointment Availability

    NOTE: The Cashiering window does not accept credit card payments. Card payments can only be made online (via LeoOnline portal). See Payment Options for details on acceptable payment methods.