The Commonwealth of Virginia Learning Center (COVLC) is an online learning platform hosted by the State of Virginia. ODU has a domain on the COVLC that houses online training modules from various ODU departments.
The COVLC requires a unique Login ID and Password.
Go to covlc.virginia.gov and login with your credentials. The COVLC Login ID and password are NOT related to your MIDAS ID. New employees are issued these credentials before their New Employee Orientation.
Don't know your login credentials?
If you have forgotten or need new credentials, please submit the "Request Credentials" form or email covlc@odu.edu and the ODU COVLC Administrators will send them to you. Do not request your password from the COVLC site -- it will not work.
Administrative professionals are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This online course will help you:
Describe the skills and roles of an Administrative and Office Professional
Explain ways to use resources efficiently, manage time wisely, communicate effectively and collaborate with others skillfully
Identify some resources to help advance through their career as an administrative and office professional
This online course will provide some foundational frameworks for providing the most effective feedback whether it is positive or negative and best practices that help both manager and employee identify the gap between expectations and output.
Remote work offers benefits for both you and your employees, but it can present a few challenges. This course will provide current best practices and tips to help you manage and inspire your remote employee and to achieve high performance.
The current business environment is global. Not only are organizations more diverse, but many are also becoming multinational. These changing demographics are transforming the way organizations do customer service. This online course will help you:
Adopt tools and techniques that deliver positive customer experiences and overcome that customer language barrier
Demonstrate a positive, confident, and professional approach with customers of any language
As a leader in today's world, it is imperative that a leader can inspire productivity and motivate employees to achieve organizational goals and objectives. Leading a high performing team is about creating an environment that encourages individual team members to speak up, collaborate, experiment, and reflect. A great team leader knows how to generate group cohesiveness, mutual respect, and support. A great team leader can also recognize that different stages of team development require different styles of leadership.
This online course will help you:
Define a high performing team
Identify the four stages of team development
Apply best leadership practices at each stage of team development to to sustain synergy and high performance.
The New Employee Orientation (NEO) is the first step in the process of onboarding new employees to the University. This self-paced online orientation module can be accessed via the Commonwealth of Virginia Learning Center (COVLC). NEO includes a hearty welcome to ODU and provides employees with pertinent information regarding the University culture, State and University policies/procedures, as well as an overview of the available benefits options.
New employees will receive by email; their login id, temporary password, and the step-by-step instructions on how to access the NEO.
This online module provides information about the list of benefits available to all new full-time employees, and is also available anytime for current full-time employees to review their benefits.
You must use the Search Bar to find courses on the COVLC. Once logged into COVLC, locate the search bar near the top.
If you are searching for Develop Your Dominion courses, type "Develop Your Dominion" and all related courses will appear. If you are searching for Managing Virginia Program courses, type "MVP" and all related courses will appear. You may also search by individual course name.
No. You do not have to register for any courses hosted on the COVLC. These are asynchronous, self-directed courses you can complete online at your own pace.
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Employee Accommodation
If you require a reasonable accommodation to attend, please contact Brian Jackson at least 10 business days prior to the scheduled course, or as soon as possible.
