Critical Incident Response (CIR)
Employee Assistance Programs (EAP) provide assistance at no cost to ODU employees, eligible dependents and household members, regardless of enrollment in a health plan. Getting help with EAP is simple, convenient, and confidential. Employees may contact the programs directly at the numbers listed below, visit the online portals, or contact the ODU Benefits Team at benefits@odu.edu for assistance.
When contacting EAPs online or by phone, use Commonwealth of Virginia as the company name.
Contact Anthem EAP
Call 855-223-9277 to speak with a clinician 24/7/365
Anthem EAP Website: www.anthem.com/eap (Company name: Commonwealth of Virginia)
The EAP addresses a variety of issues, including:
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Child care and parenting
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Helping aging parents
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Financial issues
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Legal concerns
- Work and career
- Emotional well-being
- Addiction and recovery
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Wellness and prevention
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Life events
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Coping with stress and change
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Relationship issues
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Resources to support work/life balance
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Dealing with traumatic events
Anthem EAP Trainings available:
- Managing Trauma in the Workplace
- PTS in the Workplace
- Workplace Trauma – For Managers
- Recognizing the Troubled Employee
- Managing Fear and Anxiety
Contact Megan Alston, Asst. Director for Employee Benefits Engagement, at alstonma@odu.edu or Kim Butler, Benefits Engagement Specialist, at kbutler@odu.edu to set up EAP trainings for a team or department. These are virtual or in-person sessions meant for group settings to convey information. Please contact us with any questions.
Get Help Now
Representatives are available 24 hours a day, 365 days a year at these toll-free phone numbers.