Dear Monarchs,
Welcome to Old Dominion University! I'm September Sanderlin, and I'm the Vice President for Human Resources, Diversity, Equity and Inclusion. We are so glad to have you join us. The Department of Human Resources is here to partner with you throughout your tenure at ODU. We always want you to feel welcome to contact us regarding your Human Resource needs.
As Monarchs, we have developed campus-wide service standards that all members of the Pride are expected to exemplify. We always strive to be:
- Professional: We demonstrate professionalism when we exhibit a high level of competency and respect when interacting with our students, colleagues, and community members. We are friendly, focused, and recognize that we are accountable for consistently meeting the needs of those we serve.
- Ethical: We adhere to the University's Code of Ethics and demonstrate the spirit of the Code when we treat others impartially. We demonstrate integrity to our students, colleagues, and the community by adhering to University policies, procedures, and standards of service, and we apply them in an equitable and just manner.
- Respectful: We recognize that everyone has the right to be treated with kindness, dignity, and consideration. We strive to demonstrate patience, compassion, and concern towards all with whom we come in contact.
- Knowledgeable: We are responsible for ensuring that we possess the expertise necessary to provide complete and accurate information to those requiring assistance. We will actively collaborate with those that have the knowledge and/or information needed to facilitate resolution.
- Responsive
We are committed to providing accurate, timely, and solution-oriented service. We look for ways to improve efficiency and to foster an environment of open communication so that we may ultimately provide the highest standard of service.
- Collaborative: Geographic and institutional boundaries do not define the ODU community. We recognize that our customers are any internal or external parties that we may encounter, whenever we represent the University in an official or unofficial capacity. We foster a sense of community, inclusion, and collaboration when we avoid silos and partner with various members of the ODU community to promote teamwork while providing a high standard of service.
Again, welcome to Old Dominion University. We are so excited for you to become part of our diverse, supportive, and inclusive community. I look forward to working with you!
September Sanderlin
Vice President for Human Resources, Diversity, Equity and Inclusion
VP Bio
September Sanderlin holds more than 30+ years of human resources experience, and has been a Monarch at ODU since 1997. As Vice President for Human Resources, Diversity, Equity and Inclusion, she oversees organization development, training, employee relations, compensation and classification, benefits, workforce planning, compliance, information systems, recruitment, staffing, transactions and record-keeping, and she also oversees the office of Institutional Equity & Diversity.
Throughout her tenure at ODU, Sanderlin has chaired a number of critical initiatives, including the Threat Assessment and Management Committee, Quality of University Life program and the Enrollment Management Customer Service subcommittee. On the state level, she is a member of the Department of Human Resource Management Training Council and the Virginia Universities' Chief Human Resources Officer Council.
In her previous role as acting vice president, Sanderlin was a member of the President's Cabinet and served as a strategic partner by providing the human resources perspective to decisions impacting the campus. She directed the administration of the Chronicle of Higher Education's "Great Colleges to Work For" survey, which led to ODU's attainment of Honor Roll designation and being named a "Great College to Work For" for the second consecutive year.
Members of the campus community often hear Sanderlin say, "It depends," which reflects her belief and philosophy that the Department of Human Resources does not promote "one-size-fits-all" solutions. She has served as a catalyst for change at ODU by developing and administering a number of organization development initiatives, including departmental restructuring, strategic planning, change management, performance management, organizational assessments, conflict resolution, 360-degree feedback, and team building using assessments, group process and facilitation methodologies.
Sanderlin holds a bachelor's degree in sociology from Mary Baldwin College, a master's in occupational and technical studies from ODU and certification as a Senior Professional in Human Resources. She is a member of the Society for Human Resource Management and the College and University Professional Association for Human Resources.
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