Loyalty Science Lab is advised by a dozen high-level executives with deep experience in brand and customer loyalty issues. We thank these individuals for their continued guidance and support.
Cathy Burrows
Senior Marketing Manager, RBC Bank (USA)
Katrina Conn
Practice Director of Customer Experience & Data Science (Americas), Teradata
Sean Claessen
Chief Strategy Officer and EVP of Innovation, Bond Brand Loyalty
Bonnie Holub
Chief Architect & Associate Partner, Infosys Consulting
Barry Kirk
Principal Consultant and CX Practice Leader, Chapman & Co Leadership Institute
Tim Manoles
Principal of Advisors Client Services, MasterCard
Stewart Pearson
Founder, Consilient Group LLC
Bert Schmidt
President and CEO at WHRO Public Media
Shriiram Varadan
Global Product Leader – Digital Commerce for KFC, Yum! Brands
Robert Welborn
Head of Decision Science, Meta
Todd Sawyer
VP of Global Loyalty and Benefits Product, Visa
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