Yi Tang

Ph.D. in Supply Chain & Operations, University of Minnesota - Twin Cities, (2024)

M.S. in Statistics, University of Minnesota - Twin Cities, (2024)

B.E. in Industrial Engineering, Tsinghua University, (2015)

Research Interests

Healthcare service delivery; health IT; health disparities; LLM for healthcare; causal inference.

Articles

Tang, Y., Sinha, K. K. and Moen, A. De-Sludging High-Friction Frontlines: Designing an AI-Mediated Service Gateway for Mental Health (Forthcoming). Journal of Service Research.

Doss, C. D., Osborn, M. J., Stark, S., Rhein, J., Donkersgoed, J., Budde, D., Champeau, S., Meyer, C., Hayden, M., Landini, L., Ouyang, D., Chung, L., Tang, Y., Vetter, S. and Schacker, T. W. (2025). Wastewater Measures of SARS-CoV-2 Accurately Predict Frequency of Symptomatic Infections in the Community. The Journal of Infectious Diseases 232 (3) , pp. e459-e465.

Tang, Y., Sinha, K. K., Moen, A. and Ertekin, N. (2024). Towards Achieving Mental Health Equity for the Underserved Population: Evaluating the Potential of Mobile Apps. Production and Operations Management 33 (1) , pp. 87 - 107.

Presentations

Li, S., Tang, Y. and Sinha, K. (July 28, 2026). Telehealth and Continuity of Care in Mental Health Care Delivery: Evidence from a U.S. Nationwide Claims Database Paper 2026 INFORMS Healthcare Conference. Raleigh, NC, USA.

Li, S., Tang, Y. and Sinha, K. (June 13, 2026). Telehealth and Continuity of Care in Mental Health Care Delivery: Evidence from a U.S. Nationwide Claims Database Paper The 1st International Conference on Digital Health and Smart Healthcare Systems. Jinan, Shandong, China.

Tang, Y., Sinha, K. K. and Moen, A. (May 9, 2026). De-Sludging High-Friction Frontlines: Designing an AI-Mediated Service Gateway for Mental Health Paper 36th Annual POMS Conference 2026. Reno, NV, USA.

Roy, D. and Tang, Y. (May 9, 2026). Gender and Racial Gaps in Federal Procurement for Veteran-Owned Small Businesses Paper 36th Annual POMS Conference 2026. Reno, NV, USA.

Tang, Y., Xu, E. and Sinha, K. K. (May 8, 2026). Enhancing Telemental Health Uptake: The Critical Role of Technological Infrastructure and Parity. Paper 36th Annual POMS Conference 2026. Reno, NV, USA.

Tang, Y. (November 22, 2025). Essays on Digital Technology-Enabled Mental Healthcare Delivery. Other 2025 Decision Sciences Institute Annual Conference. Orlando, FL, USA.

Tang, Y., Xu, E. and Sinha, K. K. (August 22, 2025). Enhancing Telemental Health Uptake: The Critical Role of Technological Infrastructure and Parity. Paper 2025 Midwest Healthcare Management Conference. University of Illinois Urbana-Champaign.

• 2025: Elwood S. Buffa Doctoral Dissertation Award, Decision Sciences Institute
• 2023: College of Service Operations Management Best Student Paper Finalist, Production and Operations Management Society