Deactivating/Deleting an Asset

You should (almost) never delete an asset

If you no longer want an asset to be available on the live website, you should deactivate the asset versus deleting it. You should only delete an asset if there is a need for the asset to not exist anymore (personnel issue, legal issue, etc.). In those cases, you must do an asset check before you delete the asset.

Performing an Asset Check

Before you deactivate or delete an asset you should do an asset check to ensure that your asset is not in use elsewhere on the site.

First, click on the line for your asset so that it is selected.

In the menubar for the DAM module, click on the Tools menu and select "References..." The References window will appear and the system will check for references. If there are references, it will list the pages that are using or linking to the asset. If the asset is not in use or referenced, you will get a notification.

Working with Content Owners/Managers before Deactivating/Deleting

If your asset is referenced, you will need to contact the owner and/or manager(s) of the page(s) in question to notify them that the asset is being deactivated. You and/or the page content owner/manager(s) are encouraged to work with your Web Communication Partner to find a solution.