Ongoing Support

The following are resources for those impacted by the Old Dominion University shooting on March 12, 2026. Some of ODU's resources may only be accessible to enrolled students and current faculty and staff. Please call or visit any ODU resources' websites to confirm availability.

  • For personal property left in Constant Hall, please click here to complete a form that will route to university officials, who will follow-up with you.

  • Counseling Services appointments (virtual and in-person) are available Monday–Friday through self-scheduling on the Monarch Wellness Portal or by calling at 757-683-4401 and Press 1. To speak with an ODU counselor 24 hours a day, 7 days a week, Press 2
  • 24/7 Peer Support: Students can access peer-to-peer emotional support through TalkCampus, available anytime.

  • Counseling Services appointments (virtual and in-person) are available Monday–Friday through self-scheduling on the Monarch Wellness Portal or by calling at 757-683-4401 and Press 1. To speak with an ODU counselor 24 hours a day, 7 days a week, Press 2
  • National Grad Crisis Line: 1-877-GRAD-HLP (1-877-472-3457)
  • 24/7 Peer Support: Students can access peer-to-peer emotional support through TalkCampus, available anytime.

Local Resources

The Norfolk Family Justice Center provides victims with trauma informed and victim centered, comprehensive wrap-around services by bringing together victim advocates from non-profit and governmental victim service providers, staff from culturally specific organizations, law enforcement officers, prosecutors, forensic medical professionals, civil legal attorneys, faith-based services, educational resources, employment resources, housing resources, representatives from community-based organizations and other relevant public or private agencies or organizations into one centralized location, in order to improve safety, access to services, and offender accountability. Services available include:

  • Victim Advocacy
  • Counseling Referrals
  • Support Groups
  • Case Management
  • Housing Assistance
  • Virginia Victim Fund Assistance
  • Department of Human Services Benefits Assistance
  • Victim/Child Needs Assessment
  • Other Service Needs

Norfolk Community Services Board is the primary provider of public mental health, substance abuse, and intellectual disabilities services for the City of Norfolk and its residents. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.

Most services are voluntary, and include entry into the system through intake, emergency intervention, hospital liaison, court services, and outreach. Services can include:

  • Case management
  • Housing support
  • Medical care
  • Outreach
  • Psychiatric care
  • Support services
  • Therapy

If you are in a behavioral health crisis, call (757) 664-7690. To access services, please call (757) 756-5600.

The VBCSB's primary responsibility is to review and evaluate the community-based mental health, substance abuse, and developmental services delivery system. They provide services and resources for behavioral health, developmental services, financial assistance, and social services for residents of Virginia Beach. To request assistance, please call (757) 385-0602.

Chesapeake Integrated Behavioral Healthcare (CIBH) offers an array of services and supports to meet the behavioral health needs of the Chesapeake community. From developmental services for infants to children and adults struggling with anxiety, depression, or drug addiction. Call 757-547-9334 Monday through Friday, 8 a.m. to 5 p.m., for assistance. 

Portsmouth Behavioral Healthcare Services (PBHS) is a trusted community provider established in 1969. They serve as the single point of entry for mental health, intellectual disability, and substance abuse services for all Portsmouth residents. To access services, please call 757-393-5357 or fill out a contact form. 

The Western Tidewater Community Services Board (WTCSB) is the single point of entry for access to mental health services, developmental disabilities support, and substance abuse services for Franklin and Suffolk and the counties of Isle of Wight and Southampton. To seek assistance, call (757) 758-5106, schedule online, or access their 24-hour emergency line at (757) 925-2484.

The Hampton-Newport News Community Services Board (HNNCSB) provides comprehensive behavioral health, substance use, crisis intervention, and developmental disability services to residents of Hampton, Newport News, York County, and Poquoson. Services include same-day behavioral health assessments, outpatient treatment, crisis response, peer support, and referrals to community resources. For general assistance, call (757) 788-0300 during business hours. For 24/7 behavioral health crisis services, call (757) 788-0011 or dial 988 to reach the Suicide & Crisis Lifeline.

Local Military Resources

  • The Up Center (Military & Family Support): 828 Healthy Way, Suite 105, Virginia Beach (approx. 15 miles from Norfolk). Partners with the Cohen Veterans Network to provide fast mental health care for post-9/11 veterans, active-duty members, and families. Phone: (757) 965-8686. 
  • The Barry Robinson Center: 4430 Bonney Road, Virginia Beach. Offers a specialized residential treatment program for military-connected children and teens (ages 11-17). Phone: (757) 455-6100. 
  • Pasadena Villa Outpatient - Norfolk: Offers evidence-based treatment for active military, veterans, and first responders, with zero out-of-pocket costs for eligible active-duty personnel. Phone: (855) 984-8949. 

  • Psychology Today Therapist Finder: Use the Psychology Today Military Therapists Directory to filter for Norfolk-area professionals who accept TRICARE, VA Community Care Network (CCN), and Military OneSource referrals. 
  • Mental Health Match: Use the Mental Health Match platform to find and connect with experienced veterans/military therapists in the Norfolk area. 

If you or a service member is experiencing a mental health crisis, contact the Military Crisis Line by dialing 998 and pressing 1, or text 838255. 

Statewide Resources

The Victim Assist Helpline (1-855-4-HELP-VA (855-443-5782) is staffed by victim advocates Monday- Friday from 9 am-5 pm. This helpline will assist you in identifying resources to understand your rights, navigate the criminal justice system, help with expenses, connect with local victim services, and to recover and heal.

The Virginia Victims Fund (VVF) is a state program created to help victims of violent crime with out-of-pocket expenses. These can include medical bills, prescriptions, funeral expenses and many other expenses. In person assistance is available by appointment only. Please email appointment@vvf.virginia.gov with your name, telephone number, and what type of assistance is needed. 

211 Virginia is a free, confidential, and accessible service that connects people with information on available community services throughout the Commonwealth. 

Thriveworks is a clinician-founded and -led organization and the leading mental health provider of therapy and psychiatry. We offer in-person and online care, with 340+ offices and 2,600+ clinicians across the US.

VVAN’s Homicide Survivor Support Groups bring friends and family of homicide victims together in regional support groups to provide healing and resources. The Network coordinates these services, including hiring trained mental health facilitators to lead each group.

National Resources

The FBI Victim Services Division encourages the Old Dominion University community to explore information and resources available. 

The National Mass Violence Center (NMVC) provides a myriad of resources for survivors of mass violence related to crisis counseling, victim assistance, financial assistance, legal assistance, and assistance in finding a therapist in your area.

The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.

Call or Text: 1-800-985-5990. Español: Llama o envía un mensaje de texto 1-800-985-5990 presiona “2.”

Whether you're facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to, 988 Suicide & Crisis Lifeline counselors are here for you. You are not alone.

Call or Text 24/7: 9-8-8

Online Chat: www.988lifeline.org. 

VictimConnect Resource Center (VCRC) is a weekday phone, chat, and text-based referral helpline for all victims of crime in the United States and its territories that provides emotional support, information, and individualized referrals.

Call or text: 1-855-484-2846, or chat confidentially and anonymously with a victim assistance specialist using VictimConnect Chat.

The Crisis Text hotline is available 24 hours a day, seven days a week throughout the U.S. The Crisis Text Line serves anyone, in any type of crisis, connecting them with a crisis counselor who can provide support and information.

Text “HOME” or "HOLA" to 741741

The NAMI HelpLine is a free, confidential nationwide service that provides one-on-one emotional support, mental health information and resources needed to tackle tough challenges that you, your family or friends are facing. Or, you can look through self-help online resources to find your answers.

Call: 1-800-950-NAMI (6264)

Text: NAMI to 62640

Available Monday Through Friday, 10:00 AM - 10:00 PM ET

The First Responder Hope Line works to ensure that our community’s first responders have access to a lifeline of support, allowing you to speak confidentially with trained specialists anytime.

Call: 1-866-4FL-HERO

The 2nd Alarm Project® is a nonprofit organization that offers comprehensive, evidence-based resiliency programs and services to support the mental health of first responders. Additional information can be found on their website and free mobile app.

The Trauma Recovery Network (TRN) has local and regional groups nationwide consisting of mental health professionals trained in EMDR (Eye Movement Desensitization and Reprocessing) Parts I and II. Each Trauma Recovery Network association assists in times of emergency with pro bono services and to address ongoing circumstances contributing to trauma in their local communities.

Your local TRN can offer group therapy (G-TEP, Group Traumatic Episode Protocol) and connect you to individual EMDR therapists. G-TEP uses worksheets, and there is no out loud discussion of the traumatic details, so no risk of participants triggering one another.