Microsoft is currently experiencing a widespread global service outage affecting Microsoft Outlook and Exchange Online.
How this affects you:
- Email Access: You may be unable to sign in to Outlook, load your inbox, or view your calendar across desktop, web, and mobile apps.
- Sending & Receiving: Both internal and external emails are affected. If you are already logged in, outgoing messages may stay stuck in your Outbox or Drafts, and new incoming messages will be delayed.
- Your Messages Are Safe: Emails sent to you during this outage are not lost. Incoming mail is queued on mail servers and will deliver automatically once Microsoft restores connectivity.
What you should do right now:
- Use Alternative Channels: Please use Microsoft Teams (which remains operational for most users), phone calls, or text messages for urgent communications.
- Do Not Repeatedly Reset Passwords: Login errors are caused by Microsoft's server connectivity, not your account credentials.
- Watch for Phishing: Be cautious of any suspicious emails or texts claiming to be "IT Support" asking you to verify your login during the outage.
Microsoft engineers are actively rerouting server traffic to restore service, though they have not yet provided an estimated time for full resolution. We will post an update as soon as normal email operations resume.
View updates about the outage on the IT Status webpage.