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You Visit Tour. Webb Lion Fountain. June 1 2017. Photo David B. Hollingsworth

ODU to Launch New Alert System May 27

Dear Campus Community:

Old Dominion University is launching a new emergency communications system Tuesday, May 27.

The system, InstaCom Campus Alert from 3n Global, enables the university to communicate with students, faculty and staff in minutes by sending a message via a number of contact methods - e-mail, text messaging and voice messages to cellular or landline phones. This is a free service to members of the Old Dominion community. (Your service provider may apply standard rates for phone and SMS messages).

InstaCom Campus Alert will replace the e2Campus system that Old Dominion has used for the past year. This means that all registered users of the e2Campus system will need to register their contact information in the InstaCom Campus Alert system.

On Tuesday, May 27, all Old Dominion University students, faculty and staff - whether registered users of the old system or not - will receive an e-mail invitation at their ODU e-mail address to register for the new system. The subject line for the message will read: "ODU Invites You to Register for New Alert System" and will be generated from "Old Dominion University Technical Support Center, membership@3nonline.net." The e-mail will provide directions and a link to complete your registration.

Please note: the only way to register for the new system is through the e-mail invitation.

Faculty and staff who do not have an ODU e-mail account should request one from OCCS. Follow this link for instructions: http://occs.odu.edu/accounts/facemail/index.shtml

ODU students who have not activated their ODU e-mail account must log into their MIDAS account to do so. Follow this link for instructions: http://bloodstone.ts.odu.edu/ODU/student/acctreq.nsf/MidasNewAcctRedirect?OpenForm

In the new system, Old Dominion community members will be able to add additional e-mail and instant messaging addresses, cell phone and telephone numbers and prioritize the order in which you'd prefer to be contacted. When an emergency communication is sent, the system will contact you in order of your preference until you confirm receipt of the emergency message. Messages will only be sent in emergency situations, including campus emergencies and serious weather events.

Please register as soon as you receive the invitation e-mail. Having your latest contact information in our notification system is the only way to ensure that we can quickly communicate with you in an emergency.

Thank you for your participation in this important program.

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