Microsoft Surface Pro- Recall notice
A recall has occured involving the AC power cords sold with Microsoft Surface Pro, Surface Pro 2 and Surface Pro 3 computers sold before March 15, 2015. Surface Pro and Surface Pro 2 devices have a black case with the product name on the back of the device toward the bottom. Surface Pro 3 computers have silver case with "Windows 8 Pro" on the back of the device under the kickstand. This recall also involves accessory power supply units that include an AC power cord sold seperately before March 15, 2015. The recall power cords do not have a 1/8-inch sleeve on the cord on the end that connects to the power supply.
Microsoft has received 56 reports of AC cords overheating and emitting flames and five reports of electrical shock to consumers.
Consumers should unplug and stop using the recalled power cords and contact Microsoft for a free replacement AC power cord.
These units where sold at Microsoft stores, Best Buy, Costco and other stores nationwide, and online at www.microsoft.com from February 2013 through March 2015 for between $800 and $2,000 for the Surface Pro computer and between $64 and $80 for the power cord supply unit sold seperately.
RecalledPowerCord.jpg (15.1 KB)
Posted By: Gregory Wooldridge
Date: Thu Feb 04 08:31:46 EST 2016