macOS Monterey Support at ODU
UPDATE | JANUARY 2022
We have sufficiently tested all critical software with macOS Monterey and feel confident fully supporting the latest operating system on all ODU-managed Macs. You can manage this update on your own, any time that is convenient to you:
- macOS Monterey should download automatically from the App Store.(If it doesn't, open the App Store, search for macOS Monterey, and click Get.
- Save and close any documents you have open.
- Once the download is complete, launch Self Service from your Applications folder.
- Search for or browse to the tile named Install MacOS Monterey and click Install.
- The computer will reboot and the update will begin.
Keep in mind: The installation process can take 30 minutes to an hour.
Remember: Before any upgrade, it is a good idea to store important files in OneDrive. (Always check the regulated data matrix before using cloud storage.) And if you have any issues with the upgrade, contact the ITS Help Desk.
FAQs
Apple recently released their latest major operating system upgrade, macOS Monterey. Please do not update your Mac to Monterey until we have time to evaluate its compatibility with ODU software, network and server infrastructure.
We will likely be ready to release Monterey to ODU-managed machines by January 25, 2022. If you decide to install Monterey on your home computers, please understand that you may encounter difficulties using essential applications/services. It might be best to wait until the applications/services you use regularly are listed as "supported" in the table below. Those currently listed are a priority and more will be added as we are able to test them.
ITS works hard to ensure that Old Dominion University has a secure and reliable IT infrastructure. We must thoroughly test both Monterey and our own technology before we can guarantee compatibility. We will update this page as more licensed software and University hardware are updated to fully support Monterey.
Application/Service Support
| Application | Support | Notes |
|---|---|---|
| GlobalProtect (VPN Client) | Supported | GlobalProtect v5.2.10 is supported on macOS 12.0 |
| CrowdStrike | Supported | CrowdStrike v6.31 and higher is supported on macOS Monterey |
| Respondus Lockdown Browser | Supported | Respondus Lockdown Browser is supported on macOS Monterey |
| Adobe Creative Cloud | Not supported | |
| Adobe Acrobat DC | Supported | Adobe Acrobat DC is supported on macOS Monterey |
| Photoshop | Supported* | Known Issues: https://helpx.adobe.com/download-install/kb/macos12-monterey-known-issues.html |
| Lightroom Classic | Not supported | |
| Office 2011 | Not supported | |
| Office 2016 | Not supported | |
| Office 2019 / 365 | Supported | Office 365 is supported on macOS 12.0 |
| EndNote | Supported | Endnote 20.2 is supported on macOS 12.0 |
| MATLAB | Supported | Matlab R2021B is supported on macOS 12.0 |
| NVivo | Not supported | |
| SPSS Statistics | Supported | SPSS 28 is supported on macOS 12.0 |
| Zoom Desktop Client | Supported | Zoom v5.9.1 is supported macOS 12.0 |
| VMWare Horizon Client | Supported | VMware Hozion v2111 is supported on macOS 12.0 |
| Crestron AirMedia Desktop Client | Not supported | |
| Java Runtime Environment (JRE) | Supported | JRE 18 v1.8.0_311 is supported on macOS 12.0 |
| Java Development Kit (JDK) | Supported | JDK 18 v1.8.0_311 is supported on macOS 12.0 |
| AlertUS | Supported | Alertus v2.12.02.1796 is supported on macOS 12.0 |
| Chrome | Supported | Google Chrome is supported on macOS 12.0 |
| FireFox | Supported | Firefox is supported on macOS 12.0 |
| Mathematica | Supported | Mathematica 13 is supported on macOS 12.0 |