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Migrating Files from Box to Other Cloud Services

ODU's relationship with Box is coming to an end. Learn more about our plans to migrate Box data to OneDrive, Teams or Google Drive.

When we renewed our annual Box agreement last spring, we were given three options: We could either pay more, get less, or move our data to another provider.

We weighed our options carefully and decided to migrate all of ODU's files from Box to either Microsoft OneDrive, Teams or Google Drive - services that are already established at ODU - by the end of 2020. The most cost-effective approach to cloud technologies is to focus on platforms rather than specific products; Microsoft (Office 365) and Google (G Suite) are both platforms with multiple products that are designed to be used together. Simplifying our data storage options will also help streamline collaboration efforts between faculty, staff and students.

Throughout November and early December, we will automatically migrate all files from ODU Box accounts to Microsoft OneDrive or Microsoft Teams. Alternatively, you can opt out of automatic migration and manually migrate your Box files to either OneDrive, Teams or Google Drive. (There will not be an automated migration from Box to Google Drive. For this option, you'll have to opt out of the automated migration and migrate your data manually by December 31, 2020.)

We recognize that the timing is less than ideal, especially given all the new technology we've introduced in response to remote learning, but we hope to make this necessary transition as painless as possible.


What do I need to do?


Number One Icon

Prepare your Box files:

  • Delete files you don't need anymore.
    (If your files might be considered University record, contact Records Management before deleting any files.)
  • Remove yourself from files or folders you no longer need access to.

Number Two Icon

Decide where you want your individual Box data to be migrated:

  • OneDrive (automated): You don't need to do anything. Your data will be migrated by the end of 2020 (see timeline below).
  • OneDrive (manual migration): To move the data yourself, opt out of automated migration by October 30, then move your files by December 31.
  • Google Drive: You'll need to opt out of automated migration by October 30, then move your files by December 31. There is no automated migration option for Google Drive.

Number Three Icon

Decide where you want shared data (departmental or group project files, for example) to be stored:

  • Existing Teams or Shared Drive: You can move data to an existing file structure before December 31. Or we can move it for you; contact itshelp@odu.edu and let us know which files you want us to move (source) and where (destination).
  • New Teams or Shared Drive: Fill out one of these forms by October 30 to request shared storage in either Microsoft Teams or a Google Shared Drive. You can move your files to the new location by December 31 or indicate on the form that you would like us to migrate them for you.
  • Not sure? Send an email to itshelp@odu.edu and request a consultation.

Students

The process is similar for students, except the automated migration of data will take place over Winter Break. If you do NOT want your Box files migrated to OneDrive automatically, fill out this form by October 30, then move your files to OneDrive or Google Drive by December 31.

Remember these deadlines

  • October 30: Deadline to opt out of automated migration
  • October 30: Deadline to request a new shared file space for this migration
  • November 9 to mid-December: Automated migration (faculty/staff)
  • December 20 to January 8: Automated migration (students)
  • December 31: Deadline to move your files out of Box if you opted to migrate manually

What to expect with automated migration

  • You will receive an email at least five days ahead of your scheduled migration.
  • Automated migrations will take place overnight. Your files will be available in OneDrive the next morning in a new folder called frombox.
  • Your data will be locked during your migration, and will remain read-only in Box until everyone has been migrated. You can continue to collaborate on files owned by others prior to their scheduled migration.
  • Only the latest version of each file will be migrated from Box to OneDrive.
  • If you've shared an individual Box file with anyone in the ODU community, that person will continue to have rights to that file in OneDrive. Shared links will need to be recreated, along with any sharing rights that you have extended to external collaborators (outside ODU).

Choosing where to migrate your Box data

If you do nothing, we will automatically migrate your Box files to your individual OneDrive. If you choose to manually migrate your files, keep the guidelines for storing regulated data in mind, then select from the following options:

Individual OneDrive or Google Drive

Files in your individual ODU OneDrive or Google Drive folders are owned and managed by you. Everyone at ODU has access to unlimited storage in Google Drive and 5 TB storage in OneDrive.

You can share individual files or folders with internal or external collaborators, but for the most part, this is your personal space. Keep in mind that when you leave ODU, these files will be deleted. Move any files that will be needed by other members of your department or the institution to a Department Team.

Department Teams

Department Teams are associated with an ODU department or group within a department (such as Information Technology Services or Biology). These Teams are not tied to any one individual, but belong to the department as a whole, similar to department network storage (J: and K: drives). Department members can be added to their Team, and file access can be setup and managed as needed by designated users within the department.

To request a Department Team fill out this form. (You can create teams yourself, but certain names are reserved specifically for departments and must be formally requested by the department. To create a team with your department's name, fill out the form.)

Ad-Hoc or Project Teams / Google Shared Drive

You can use Microsoft Teams or a Google Shared Drive for a specific project, committee or initiative. Files are accessible to internal and external collaborators for the duration of the project. File access and sharing are managed by the owner (usually the creator) of the Team or Shared Drive.

To request a Team for your project or ad-hoc initiative, fill out this form. Or for a Google Shared Drive, fill out this form.

Class Teams / Google Shared Drive

These shared spaces are associated with a specific class in a specific semester. They are designed to be a temporary collaboration area for faculty and all students registered for that particular class. File access and sharing are managed by the instructor.

To set up a Team or Shared Drive for your class, use the ODU Course Collaboration Tool.


Timeline

September 2020

  • Pilot migrations from Box to OneDrive and Teams (complete)

October 2020

  • October 20: Expanded pilot; migrate ITS Box data.
  • October 30: Deadline to opt out of automated migration from Box to OneDrive.
  • October 30: Deadline to request automated migration of group Box files to Teams.

November 2020

  • Novemer 4: Announcement of faculty/staff migration schedule.
  • November 9 to mid-December: Migrate faculty/staff data from Box to Office 365 in groups. Data will be read-only after migration.

December 2020

  • December 20 to January 8: Migrate student Box data to OneDrive.
  • December 31: Deadline for migrating your own files from Box (if you opted out of automated migration).

Spring 2021

  • January 31: Box data will be inaccessible.
  • February 28: Box data will be deleted.

FAQs

How will file and folder collaborations move to Office 365?

Only internal (ODU users) sharing will move from Box to OneDrive. Sharing links and external collaborators will not move. Those will need to be re-created.

How long will the migration take and when can I access my files?   

The average migration will take less than an hour. We will migrate users overnight in groups, and your files will be available in OneDrive or Teams as soon as they are moved.

Will my Box files be deleted once my data is migrated?  

Eventually, yes, but not immediately. After your scheduled migration, Box data will be set as read-only for reference until December 20. After December 20, Box (and all of the data stored in Box) will be inaccessible.

What will happen to Box notes?

Any notes that you have in Box will be converted to Word documents during the migration and moved to OneDrive along with your other files.

Will file versions move from Box to OneDrive? 

Only the latest version of each file will be moved from Box to OneDrive.

Which files will be moved from Box to OneDrive? 

Only the files that you own will be migrated to your OneDrive. In the Box interface, it can be confusing as to who "owns" a file or folder. To determine which folders and files you own, do the following:

  1. Log into https://odu.box.com using your individual ODU credentials.
  2. Click the "search options" icon inside the search bar at the top of the screen.
  3. In the "Owner" field, start typing your email address. Click on your user name when you see it pop up.
  4. Click the "search" icon (the magnifying glass) in the search bar to start the search.
  5. Your files and folders -- the ones that will be migrated to your OneDrive -- will display. Review the list, and identify folders that need to be moved to a non-individual Box account to prevent migration as part of this phase.

How do I opt out if I want to migrate my files myself?  

We highly recommend the automated migration from Box to OneDrive. But if you wish to move your files yourself, or if you choose to move your files to Google Drive (which is NOT automated), fill out this form by October 23. Just remember, manual migrations MUST be completed by December 1, 2020.

I have department or institutional data in my Box account. How do I move it to Microsoft Teams or a Google Shared Drive?  

If you already have shared storage that fits your needs, you can move your data at any time prior to your scheduled migration. To request assistance with existing shared storage, please email ITSHelp@odu.edu. To request a new shared storage space, use this form for Microsoft Teams or this form for a Google Shared Drive. Each form has a place to indicate if you need help moving files once the drive has been set up.

How do I know when my files will be moved?  

After the deadline for shared storage requests and opt-out requests (October 23), we'll create a migration schedule. We will email you five days ahead of your scheduled migration to let you know the date of your scheduled migration.

How will permissions be carried over from Box to OneDrive and Google Drive?  

Box Co-Owner = OneDrive Full / Google Drive Editor

Box Editor = OneDrive Read write / Google Drive Editor

Box Previewer Uploader = OneDrive Read write / Google Drive Editor

Box Previewer = OneDrive Read / Google Drive Viewer

Box Viewer = OneDrive Read / Google Drive Viewer

Box Viewer Uploader = OneDrive Read write / Google Drive Editor

Note: Only permissions set at the folder level will be migrated. Permissions set on individual files will not be transferred.

What are the differences between Box, OneDrive and Google Drive?

The biggest differences fall into two categories:

Web/File Interface

Box displays files and folders that belong to you, files and folders that you are collaborating on, and folders from organizational accounts together in the same interface. While this is intented to make interaction and collaboration easier, it also makes it difficult to determine which account a file is stored in.

Google Apps and Office 365 organize files differently. Your personal files appear the OneDrive and Google Drive app natively, while Google Shared Drives and Teams/SharePoint libraries appear separately. Additionally, files and folders that someone else shares with you appear in the Google Drive and OneDrive "Shared With Me" Folder to differentiate shared files from those in your personal account.

Permissions

In Box, you could assign co-owners to a file or folder. Files in OneDrive and Google Drive can only be "owned" by one person, but that person can grant others "read-only" or "edit" permissions.


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