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Counseling ServicesAppointments

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Students socializing inside University Webb Center.

To speak to a counselor immediately, please call 757-683-4401, press OPTION 2

This line is available to all ODU students 24/7/365.


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Counseling Services' staff members are available for consultation with ODU students. These meetings often focus on working with individual students, organizational problems, ways of improving student environments, or other issues that may have important psychological dimensions.

The Old Dominion University Office of Counseling Services wants to help you but, remember, on-line information cannot substitute for an in-person appointment with a professional counselor. Also, if you are not sure about where to turn for assistance with mental health concerns, please call the Office of Counseling Services at 757-683-4401.

The Initial Session

The initial session is an interview designed to clarify your concerns and help you access the services you need, whether that be at ODU OCS or in the community. You and the clinician will discuss what type of service will best help you resolve your concerns. Some students need only one session to help them feel "back on track" and other students may want to continue to explore issues through individual or group counseling. Students participating in individual/group counseling will then participate in an intake interview after the initial appointment and become clients of ODU OCS. Please note that the clincian you meet with for your initial session may not be the clinician with whom you will work if further services are recommended.

If it is decided that Counseling Services may be of assistance to you, the initial session will introduce you to our services and inform you of what to expect. Counseling Services provides time-limited (10 sessions or less) individual counseling and group counseling for a variety of concerns, as well as psychiatric evaluation, medication review, and consultation. If local community resources or other Old Dominion departments are determined to be a more appropriate alternative, you will be provided with referral resources that we have found to be effective.

Our office provides training for doctoral-level interns in mental health professions. As part of this training process, counseling sessions may be audio/video taped and discussed in a confidential setting with clinical supervisors. This is done so that your clinician can gain the best possible understanding of the nature of your concern.


Follow-Up Appointments

After you complete your initial walk-in appointment you will either be scheduled for an intake appointment or need to call Counseling Services at (757) 683-4401 between the hours of 12:00 p.m. and 4:00 p.m. on the Friday of the week of your interview to confirm your next appointment day and time. If you do not call to schedule your intake appointment at that time our office will assume you no longer desire our services. Once your counseling sessions begin, continuing appointments will be scheduled with your clinician or the Support Staff at the front desk. If you are not able to keep a scheduled appointment, you must call Counseling Services at least 24 hours in advance to cancel the appointment; otherwise, one counseling session may be deducted for each missed session. Appointments are not automatically rescheduled for clients who do not contact us. It is your responsibility to call and re-schedule after any missed appointments.


Referral Interviews

Counseling Services provides one session referral interview to eligibal individuals if they meet one of the following criteria:

  • Currently enrolled non-degree seeking students taking less than six (6) credit hours.
  • Prospective students at the University.
  • Doctoral students in the Virginia Consortium Program in Clinical Psychology.
  • Alumni of the University within three (3) months of their graduation date.
  • Eligible individuals who have already received ten (10) individual sessions within their treatment year.