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Collection Guidelines

Collections in the Commonwealth of Virginia

The University pursues debt in accordance with the guidelines set forth by the Commonwealth of Virginia in the Virginia Debt Collection Act. Virginia State law requires that the university make every attempt to collect past due amounts owed to state agencies. If, after 120 days, full payment of a debt has not been received, the student account will be placed with the University's collection agency. Students are responsible for any collection costs incurred at a rate of 25% of the total due. You also risk tarnishing your credit rating and will be subject to further enforcement proceedings. Collection efforts are costly to the student. Avoid them by paying on time! Agencies charge the student a 25% fee that is the collection industry standard. Once an account is 120 days past due and forwarded to collections, it is considered delinquent and the collection fee must be paid. Collection fees cannot be appealed. If you find your account has been referred to the company that Old Dominion University has designated to serve as the University's collection agent for delinquent accounts, please contact them immediately to make payment arrangements.

If an account is returned unpaid by the collection agency, several actions may be taken including, but not limited to, the account can be listed by the Credit Bureau as a bad debt, a delinquent account can be collected in full from income tax refunds, lottery winnings, or other refunds due from the state (for Virginia residents), and the account may be turned over to the Virginia Attorney General's Office for litigation. Timely payment is strongly encouraged so that collection efforts can be avoided.

University Agent
Todd, Bremer and Lawson, Inc.
Post Office Box 808
Rock Hill SC 29731
Phone 1-800-849-6669
Fax 1-803-328-8242

Set-off Debt Collection Act
Under the provisions of this act, an individual's Virginia income tax refund or lottery winnings will be subject to the University's claim for any unpaid balance of tuition and fees. Any communication disputing an amount owed must be submitted in writing to the Accounts Receivable Manager, Alfred B. Rollins Jr. Hall.