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Research & Publications
Areas of interest: workforce development, use of animated agents in workforce training, and persistence
National/International Refereed Articles
* denotes quantitative research ** denotes qualitative research
* Adcock, A., Duggan, M., Nelson, E., & Nickel, C. (2006). Teaching effective helping skills at a distance: The development of project CATHIE. Quarterly Review of Distance Education, 7(4), 349-360.
* Adcock, A., B., Duggan, M. H., & Perry, T. (in press). The evaluation of interactive learning modules to reinforce helping skills in a web-based interview simulation training environment . Educational Media International
* Adcock, A. B., Duggan, M. H., Watson, G. S., Belfore II, L. A. (2010, May).The Impact of Content Area Focus on the Effectiveness of a Web-based Simulation. British Journal of Educational Technology, 41(3), 388-402.
* Carter, L. S., & Duggan, M. (in press). Philanthropic motivations of community college donors. Community College Journal of Research and Practice.
* ** Charlier, H. & Duggan, M. H. (2010). Community college dual enrollment faculty orientation: A utilization-focused approach. Community College Journal of Research & Practice, 34(1-2), 92-110.
** Duggan, M. H. (2010). Are Community Colleges "Home School Friendly?" An Exploration of Community College Websites as an Indicator of "Friendliness." Community College Journal of Research & Practice, 34(1-2), 55-63.
* Duggan, M. H. (2010). Is all college preparation equal? Pre-community college experiences of home-schooled, private-schooled, and public-schooled students. Community College Journal of Research & Practice, 34(1-2), 25-38.
* Duggan, M. H., & Adcock, A. B. (2007, Spring). Animated agents teaching helping skills in an online environment: A pilot study. Journal of Interactive Online Learning, 6(1), 56-71. (Invited Manuscript)
* Duggan, M. H., Adcock, A. B., Nelson, E., & Nickel, C. (2006). Creating a web-based environment to enhance helping skills. Human Service Education, 26(1), 82-98.
* Duggan, M. H., & Pickering, J. W. (2008). Barriers to transfer student academic success and retention. Journal of College Student Retention: Research, Theory, & Practice, 9(4), 437-459.
** Duggan, M. H., & Williams, M. R. (in press). Community college student success courses: The student perspective. Community College Journal of Research and Practice.
** Schmitt, M. A., & Duggan, M. H. (in press). Exploring the impact of classified staff interactions on student retention: A multiple case study approach. Community College Journal of Research and Practice.
* Schwitzer, A. M., Duggan, M. H., Ericksen, K., Montcrief, K. O., & Nelson, E. K. (2006). Program evaluation in human service education: Applying a chain of objectives model. Human Service Education, 26(1), 33-48.
* Schwitzer, A. M., Hatfield, T., Jones, A., Duggan, M., Jurgens, J. C., & Wininger, A. (2008). Confirming the eating disorders NOS diagnostic profile among college women. Journal of American College Health, 56(6), 607-616.
* Schwitzer, A. M., Duggan, M. H., Nelson, E. K., Walker, M., & Laughlin, J. T. (in press). Development, adjustment, and social support among dislocated workers and other community college learners. Community College Journal of Research & Practice.
* Sorey, K. C., & Duggan, M. H. (2008, February). Differential predictors of persistence between community college adult and traditional-aged students. Community College Journal of Research & Practice, 32(2), 75-100.
* Sorey, K. C., & Duggan, M. H. (2008.) Homeschoolers entering community colleges: Perceptions of admissions officers. Journal of College Admission, 200, 22-28.
National Non-Refereed Articles
** Schwitzer, A. M., & Duggan, M. H. (2005, May -June). Taking the distance out of distance learning. About Campus Magazine, 10(2), 24-27.
Schwitzer, A. M., & Duggan, M. H. (2008, September-October). The beginning, middle, and end stages of assessment. About Campus Magazine, 13(4), 21-26.
State Refereed Articles
** Creamer, E., Duggan, M., & Kidd, R. (1999). STD 105: Process groups as an instructional medium for re-entry women at Paul D. Camp Community College. Inquiry: The Journal of the Virginia Community Colleges, 4(2), 19-25.
Duggan, M. H., & Jurgens, J. C. (2005, Fall). Career counseling in women's groups: A relational approach. Virginia Counselors Journal, 28, 16-20.
Books
Duggan, M. H., and Jurgens, J. C. (2007). Career interventions and techniques: A complete guide for human service professionals. Needham Heights: Allyn & Bacon.
Book Chapters
Duggan, M. H. (2008). Non-instructional staff perceptions of college climate. In J. Lester's (Ed.). Gendered perspectives on community colleges: 142. New Directions for Community Colleges (pp. 47-56). Indianapolis, IN: Jossey Bass.
Invited Presentations
Duggan, M. H. (2003). Keys to Transfer Student Success. First Friday: Student Services Professional Development Series. Old Dominion University. February 7, 2003. Norfolk, VA.
Duggan, M. H. (2004). What Do I Want to Do When I Grow Up? Saturday Campus Tours. Old Dominion University. October 2004. Norfolk, VA.
Duggan, M. H. (2006). From Here, Transfer Anywhere. Achieve the Dream Initiative: Tidewater Community College Professional Development Series. April 14, 2006, Virginia Beach, VA.
Duggan, M. H. (2006). Increasing Community Through Collaborative Learning. Achieve the Dream Initiative: Tidewater Community College Professional Development Series. October 30, 2007. Norfolk, VA.
Duggan, M. H. (2007). Increasing Community Through Collaborative Learning. Achieve the Dream Initiative: Tidewater Community College Professional Development Series. November 6, 2007. Virginia Beach, VA.
Duggan, M. H. (2007). When We Don't Know What We Don't Know: Why We Evaluate. Southside Virginia Community College. August 16, 2007. Alberta, VA.
Duggan, M. H. (2008). Cooperate, Collaborate, Communicate: Building the Workforce of the Future. Achieve the Dream Initiative: Tidewater Community College Professional Development Series. February 8, 2008. Norfolk, VA.
Duggan, M. H. (2008). The Nuts and Bolts of Cooperative Learning. Achieve the Dream Initiative: Tidewater Community College Professional Development Series. March 21, 2008. Norfolk, VA.
Grant Activity
Co-PI, Duggan, M. H., Belfore, L., Latko, C., & Adcock, A. B. (2007). CATHIE Revisited: Using Interactive Learning Modules to Teach Helping Skills. Center for Learning Technologies Faculty Innovator Grant: $3,000 (awarded).
Co-PI, Allen, K., Adcock, A., Belfore, L., & Duggan, M. (2006). Program SAFE. Solicited Grant for Portsmouth City Public Schools: $135,432 (awarded).
Co-PI, Adcock, A., Duggan, M. H., & Belfore, L. (2006). CATHIE: Computer Agents Teaching Helping Interactions Effectively. Center for Learning Technologies Faculty Innovator Grant: $3,000 (awarded).
PI, Duggan, M. H. (2005). Exploring the Use of Animated Pedagogical Agents to Enhance the Communication Skills of Human Services Students. Old Dominion University Summer Research Fellowship: $5,000 (awarded).
Professional Presentations
National/International Presentations:
Jurgens, J. C., & Duggan, M. H. (2003, October). Trends in Technology: The Impact of Distance Learning on Human Services Education. National Organization of Human Service Education, Annual Conference, Nashville, TN
Schwitzer, A.M., Duggan, M.H., Laughlin, J., & Walker, M. (2006 March). Supporting Dislocated Workers and Adult Learners at Two-year Colleges. Annual Conference of the American College Personnel Association (ACPA).March 20, 2006.Indianapolis, IN
Adcock, A.A., & Duggan, M.H. (2006, April). Exploring the Use of Pedagogical Agents in Online Education. Paper presented at the Annual Conference of the American Educational Research Association (AERA). April 11, 2006.San Francisco, CA..
Adcock, A.A., & Duggan, M.H. (2006, September).Creating an On-line Learning Environment to Practice Communication Skills. Paper presented at the 2006 Beyond Boundaries: Integrating Technology into Teaching and Learning Conference.September 29, 2006.Grand Forks, ND
Adcock, A.A., & Duggan, M.H. (2006, October). Project CATHIE: Developing a Web-Based Environment to Teach Essential Communication Skills. Paper presented at the Annual Conference of the Association for Educational Communications and Technologies (AECT).October 12, 2006.Dallas, TX
Belfore, L., Adcock, A., & Duggan, M. (2007). The Construction of an Interview Simulation Module for Distance Education Students. Paper presented at the 2007 Spring Simulation Interoperability Workshop. March 2007. Norfolk, VA
Adcock, A.,Duggan, M. H., & Belfore, L. (2007). Project CATHIE Phase II: Continuing the Quest to Teach Communication Skills to Students Online. Paper presented at the Annual Conference of the American Educational Research Association (AERA). April 2007. Chicago, IL
Duggan, M. H., & Raspiller, E. (2007). Back to School: Meeting the Needs of Dislocated Workers at the Community College. Paper presented at the Council for the Study of Community College (CSCC) Annual Conference. April 2007. Tampa, FL
Raspiller, E., & Duggan, M. H. (2007). Can You Hear Me Now? Delivering Doctoral Programs at a Distance. Roundtable discussion. Study of Community College (CSCC) Annual Conference. April 2007. Tampa, FL
Duggan, M. H. (2007). CATHIE: Role-playing in an Online Environment. National Organization for Human Services (NOHS) Annual Conference. October 31 - November 3, 2007. Atlanta, GA
Jurgens, J. C., & Duggan, M. H. (2007, November). Meeting the Needs of Dislocated Workers through Career Interventions and Techniques. National Organization for Human Services (NOHSE) Annual Conference. October 31 - November 3, 2007. Atlanta, GA
Adcock, A., Duggan, M. H., & Belfore, L. (2008, March). Does Content Knowledge Impact the Effectiveness of a Web-based Simulation for Communication Skills? Paper presented at the Annual Conference of the American Educational Research Association (AERA). March 2008. New York, NY
Duggan, M. H. (2008, April). Gendered Perceptions of Workplace Satisfaction of Non-teaching Staff in the Community College. Paper presented at the Council for the Study of Community College (CSCC) Annual Conference. April 2008. Philadelphia, PA.
Duggan, M. H., & Sorey, K. C. (2008, April). Admissions' Officers Perceptions of and Attitudes toward Homeschoolers Entering the Community College. Paper presented at the Council for the Study of Community College (CSCC) Annual Conference. April 2008. Philadelphia, PA.
Charlier, H. & Duggan, M. H. (2009, April). Evaluating Dual Enrollment Faculty Orientation: A Utilization-Focused Approach.Paper presented at Council for the Study of Community Colleges (CSCC) Annual Conference. April 2009. Phoenix, AZ.
Duggan, M. H. (2009, April). Are Community Colleges "Home School Friendly?" An Exploration of Community College Websites as an Indicator of "Friendliness." Paper presented at the Council for the Study of Community Colleges (CSCC) Annual Conference. April 2009. Phoenix, AZ.
Duggan, M. H. (2009, April).Is all college preparation equal? A descriptive study of pre-college experiences of home-schooled, private-schooled, and public-schooled students attending community college. Paper presented at the Council for the Study of Community Colleges (CSCC) Annual Conference. April 2009. Phoenix, AZ.
Regional Presentations:
Duggan, M. H. (1997, February). Activities to Increase Audience and Voice. English and the Electron, Two-Year College English Association (TYCE) Southeast Regional Conference. Norfolk, VA
Duggan, M. H., & Schwitzer, A. (2004, April). Weeklong Summer Institute Classes: An Innovative Approach to Interpersonal Learning for Distance Education Students. Southern Organization of Human Service Education Annual Conference (SOHSE). Atlanta, GA
Jurgens, J. C., & Duggan, M. H. (2004, April). Career Development: A Survival Skill for the 21st Century. Southern Organization of Human Service Education Annual Conference (SOHSE). Atlanta, GA.
Duggan, M. H. (2005, April). Fundraising Skills for the Human Service Professional. Southern Organization of Human Service Education Annual Conference (SOHSE). Portsmouth, VA
State Presentations:
Duggan, M. H. (1998, April). A Group Career Development / Counseling Program for Displaced Homemakers and Single Parents at the Community College. VCGSA & VACES Graduate Student Conference, Charlottesville, VA
Duggan, M. H., Creamer, E., & Kidd, R. (1998, October). A Team Approach to STD 105: Personal Development from a Woman's Perspective. Virginia Community College Association Fall Conference (VCCA). Roanoke, VA
Duggan, M. H. (1998, November). A Feminist Approach to Career Counseling. Annual Virginia Counseling Association (VCA) Convention. Tyson's Corner, VA
Duggan, M. H. (2005, November). Human Service Education on the Main Campus and through Distance Learning: A Comprehensive Program Evaluation Model. Virginia Assessment Group (VAG). Virginia Beach, VA
Sorey, K. C., & Duggan, M. H. (2007). Differential Predictors of Persistence between Community College Adult and Traditional-aged Students. VCCS New Horizons 2007: Teaching and Learning in a New World. Roanoke, VA.
Hendricks, R, & Duggan, M. (2008) What do you need to know about pursuing a doctoral degree? 2008 HIRE Education Workforce Development Conference. December 2008, Hot Springs, VA.
Local Presentations:
Duggan, M. H. (1998, May). A Feminist Approach to Career Counseling. Work in Progress VIII. A Conference on Feminist Scholarship in Hampton Roads. Women Studies Advisory Council, Old Dominion University. Norfolk, VA
Adcock, A., & Duggan, M. H. (2006). Using Pedagogical Agents to Teach Students at a Distance. Poster Presentation for Global Challenges -- Local Solutions: Annual Research Exposition. April 5, 2006. Norfolk, VA .
Adcock, A., & Duggan, M. H. (2006). Project CATHIE: Developing a Web-based Environment to Teach Essential Communication Skills. Darden College of Education Research Brown Bag. October 3, 2006. Norfolk, VA.
Duggan, M. H., Adcock, A., & Belfore, L. (2007). Project CATHIE: Computer Agents Teaching Helping Interactions Effectively. Poster Presentation for 400 Years of Discovery: Annual Research Exposition. April 5, 2007. Norfolk, VA
Duggan, M. H., Adcock, A., & Belfore, L. (2008). Does Content Knowledge Impact the Effectiveness of a Web-based Simulation for Communication Skills? Poster Presentation for Communities of Research: Discovery, Innovation and Entrepreneurship:
Annual Research Exposition. April 9, 2008. Norfolk, VA
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