To Review or Edit Your Reservation (Including Guests)
Return to the Preview home page and click 'edit my existing reservation'. Log into the VisualZen reservation system and click the 'edit' button above the item you wish to change. Click 'update' to save your changes. Please be aware that any change to the number of guests will change your Preview fee balance. If you change your Preview date, your original date will be available for someone else.
To Cancel Your Reservation and Obtain a Refund
Fees Paid by Bank or Credit Card
Email a refund request to email@example.com at least 4 business days prior to the event. Include your name, University ID Number (UIN), and a reason for the cancellation. The credit or bank card will be credited in 2-3 weeks.
Fees Paid by Check, Cash, or Money Order
Send a refund request to firstname.lastname@example.org or New Student and Parent Programss, 1012 Student Success Center, Norfolk, VA, 23529 at least 4 business days prior to the event. Include your name, University ID Number (UIN), and a reason for the cancellation. The refund check will arrive in 4-6 weeks.
Withdrawing from ODU
If you're withdrawing from ODU, you must: