To Review or Edit Your Reservation (Including Guests)

Return to the Preview home page and click 'edit my existing reservation'. Log into the VisualZen reservation system and click the 'edit' button above the item you wish to change. Click 'update' to save your changes. Please be aware that any change to the number of guests will change your Preview fee balance. If you change your Preview date, your original date will be available for someone else.

To Cancel Your Reservation and Obtain a Refund

Fees Paid by Bank or Credit Card

Email a refund request to preview@odu.edu at least 4 business days prior to the event. Include your name, University ID Number (UIN), and a reason for the cancellation. The credit or bank card will be credited in 2-3 weeks.

Fees Paid by Check, Cash, or Money Order

Send a refund request to preview@odu.edu or New Student and Parent Programss, 1012 Student Success Center, Norfolk, VA, 23529 at least 4 business days prior to the event. Include your name, University ID Number (UIN), and a reason for the cancellation. The refund check will arrive in 4-6 weeks.

Withdrawing from ODU

If you're withdrawing from ODU, you must:

• Cancel your Preview reservation (see steps above),

• Notify Admissions,

• Notify Financial Aid (if you filed for financial aid),

• Notify Housing and Residence Life (if you applied to live on campus),

• Drop your classes in Leo Online (if you've already registered).