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Frequently Asked Questions

Q: How do I register for a course through the Old Dominion University's Professional Development Center (PDC)?
A: You may register for courses by visiting our website at www.odubusinessgateway.com/pdc, calling the registration desk at (757) 683-5479, or e-mailing pdc@odu.edu. Ask for Patti Ball.

Q: I've completed the online registration. How do I know I have been accepted into the course?
A: You will receive two e-mails at the address you provided during registration. The first e-mail will confirm receipt of your registration form. The second will give you the details of the course or program you have chosen and ask you for any additional information required. If you do not receive your first e-mail within 2 hours of submitting your registration form or have not received your detailed e-mail within 48 hours of submitting your registration form, please contact the registration desk at (757) 683-5479 or e-mail pdc@odu.edu.

Q: When are payments due?
A: All fees are due at the time of registration. The University accepts cash, checks, Visa, and MasterCard as acceptable forms of payment. Students are not considered enrolled in any professional development or continuing education course until payment in full has been received by the PDC or an arrangement with the PDC has been approved in writing.

Q: What types of financial assistance are available?
A: No form of financial aid is available through Old Dominion University for professional development or continuing education courses. The personal payment portion of the student's educational expenses (educational expenses less financial assistance from outside sources as approved in advance by the PDC) is due at the time of registration. We are GI Bill approved and work with Opportunity Inc on some courses.

Q: What about deferred payment plans?
A: Students who receive employer tuition assistance may have costs of educational expenses paid by their employer through direct billing. Direct billing is defined as an agreement between The University and the employer that authorizes and describes the conditions of payment directly from the employer to The University. A deferred payment form must be obtained from the PDC and completed by the student and their employer, and approved by the PDC at least 10 business days prior to the start of the class.

Q: Do you accept military tuition assistance or GI Bill assistance?
A: Students receiving military tuition assistance (MTA) must present an approved MTA form to the PDC at the time of registration and at least five (5) business days prior to the start of any course. A deferred payment form must be obtained from the PDC and completed by the student and their employer and approved by the PDC at least 5 business days prior to the start of the class. Some classes are reimburseable through the GI Bill. To see if the course you are interested in has been approved, please contact us at (757) 683-5479 or pdc@odu.edu at least 10 business days prior to the course start date. This gives us time to potentially get the course approved if it has not yet been.

Q: How do I withdraw from a course?
A: To withdraw from a course you must send a request in writing to pdc@odu.edu or fax to (757) 683-5509 prior to the start date of the course. Failure to attend a course does not constitute withdrawal. Course registration fees, less a $75 processing fee will be refunded via check (sorry, we are unable to return money to a debit or credit card). Payments for parking permits are not processed through this office. Requests for refunds should be coordinated through the Old Dominion University Office of Parking and Transportation at (757) 683-4004.

Q: Do I need a parking pass?
A: Parking passes are necessary for all vehicles parked on the campus of Old Dominion University or the Virginia Beach Higher Education Center. The cost of the pass is included in your registration fee. Please call (757) 683-5479 for more information. There is no fee for parking at the Peninsula Higher Education Center or the Tri-Cities Higher Education Center.

Q.: Can I get a refund of my tuition?
A: The PDC official policy is that no refunds are made once the course has started. This policy is due to the need to have a minimum class size to pay the expenses for the course.