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Yuping Liu-Thompkins

  • Yuping Liu-Thompkins
  • Associate Professor
  • Marketing Department
  • 2040 Constant Hall
  • Norfolk, VA 23529
  • 757-683-6551
  • yxxliu@odu.edu
  • Web Page
  • Yuping Liu-Thompkins, Ph.D. is Associate Professor of Marketing and E. V. Williams Faculty Fellow at Old Dominion University, and a 2010 Fellow of the Society for New Communications Research. She received her Bachelor's Degree in Marketing from Renmin University of China in 1996 and her MBA and Ph.D. in Management (Marketing Concentration) from Rutgers University in 2002.
  • Education

    Rutgers University, 2002
    Degree: M.B.A.
    Rutgers University, 2002
    Major: Management/Marketing
    Degree: Ph. D.
    Remin University of China, 1996
    Major: Marketing
    Degree: B.A.
  • Research Interests

    Dr. Liu-Thompkins' research focuses on the intersection among marketing, technology, and consumer psychology. Her main research areas include Internet marketing and customer loyalty. Starting with her doctoral dissertation research on the interactive nature of the Internet, Dr. Liu-Thompkins has led various research projects to study the effective and ethical use of the Internet for business purposes. Currently, she is studying the identification and management of customer loyalty and the effective use of online social networking for marketing purposes. Dr. Liu-Thompkins' publications have appeared in Journal of Marketing, Journal of Advertising, Journal of Advertising Research, and Business Horizons, among others. She is also an editorial review board member for Journal of Marketing Communications.
  • Expertise

    Advertising
    Internet Marketing / Interactive Communications / Customer Relationship Management / Loyalty Programs
    Customer Relationship Management
    Internet Marketing / Interactive Communications / Customer Relationship Management / Loyalty Programs
    Internet
    Internet Marketing / Interactive Communications / Customer Relationship Management / Loyalty Programs
    Internet Marketing
    Internet Marketing / Interactive Communications / Customer Relationship Management / Loyalty Programs
  • 2011: 2011 Fellow, Society for New Communications Research
  • Contracts, Grants and Sponsored Research