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1.2 Accessing CQ, Permissions, Content Ownership

Authoring Environment


The CQ Web CMS is a web-based application that you access through your browser. It is recommended that you obtain a copy of Firefox Portable, as the system is most stable on this platform and is available for most operating systems. CQ is available only on the ODU network. It can be accessed via wired campus connection, the campus wireless network or through the VPN.

User Account

Your user account is the same as your MIDAS ID. Your initial password is your MIDAS ID. Please change your password immediately after logging into CQ. It is highly recommended that you change your password to match your MIDAS password for ease-of-use.

Changing Your CQ Password

  1. After logging in, click on websites on the welcome screen to enter the websites interface.
  2. In the upper-right corner of the websites interface, you will see a person icon followed my your name. Click on your name to reveal the user dropdown.
  3. Click on Set Password.
  4. Enter a new password for your CQ account. It is recommended that you set your CQ password to match your MIDAS password.
  5. Important: As soon as you have clicked OK, immediately log out of CQ. You can log out by activating the user dropdown again and choosing Sign out.
  6. You can now log back in to CQ using your new password.


CQ access is granted by pre-defined groups of pages, usually delineated by subsection of the website structure or category of pages. Access cannot be granted by individual page. This means that access to CQ is a trust-based system, where you will have access to content, components and tags that you should not use. Please see the Access Terms & Conditions section below for details. The Access Terms & Conditions appear on the access request form and you must agree to abide by the terms and conditions prior to being authorized to use CQ.

Access Terms & Conditions

CQ Web CMS access is trust-based. Your access privileges for the CQ Web CMS may give you access to utilize components and tags and to edit and publish content outside of your area of responsibility. By submitting this access request form, you agree to the following:

  • Utilizing only those components on the list of "Approved Components" located on the "Content Managers & Contributors" page at www.odu.edu/webservices
  • Utilizing only those tags on the list of "Approved Tags" located on the "Content Managers & Contributors" page at www.odu.edu/webservices
  • Editing only the content for which you have been granted express permission, regardless of access in the CQ Web CMS
  • Publishing only the content for which you have been granted express permission, regardless of access in the CQ Web CMS

Violations of the above will result in disciplinary action. First offenses will receive a formal warning. Content managers may have their privileges reduced to contributors. A second offense within a year of the first offense will result in the loss of access privileges.

Users may only re-gain access with the combined permission of the Assistant Vice President for Marketing and Communications, Director of University Web and Electronic Communications and the user's budget unit director. Users who obtain such permission will need to complete a new training program before access is restored.

Any questions concerning these terms and conditions should be directed to University Web and Electronic Communications at webcomm@odu.edu.

Access Profile

After your access is requested and approved, University Web & Electronic Communications will assemble your access profile. The profile will be based upon your role in your office's website maintenance structure and where your office's content lives in the website. For each access group for which you have permission, you will be assigned either manager or contributor access. Please see the appropriate section below on details for those access levels.

Content Owners

All content in CQ has a Content Owner, who is ultimately responsible for the accuracy, updating and timeliness of the content. Unless otherwise arranged, the Content Owner is the Budget Unit Director for the responsible office. The Content Owner typically designates a Content Manager (see next section) who will act on behalf of the Content Owner to maintain the office's content. Content Owners may also choose to solely utilize the Web Support Person (WSP) Program for content maintenance.

The list of Content Owners is maintained by University Web & Electronic Communications. Offices are responsible for informing University Web & Electronic Communications of any changes to their website maintenance structures.

Content Managers

A Content Manager is assigned by a Content Owner to act on his/her behalf to maintain the office's website content. Content Managers typically receive manager access for the sections to which they are granted access. Managers can view content (read), edit content (edit) and publish content (replicate). This means that Content Managers can make changes to content and self-publish it.

Content Contributors

A Content Contributor is a person who is tasked with assisting in the maintenance of an office's website content. Content Contributors receive contributor access, which enables them to view content (read) and edit content (edit). Contributors cannot self-publish their content edits. When contributors complete their edits, they will click "Activate Page," which will place the edits in the queue. The contributor's Content Manager should examine the edits for accuracy and then approve the activation. Contributor access is ideal for graduate assistants or for pages with sensitive data.



Once you log in to CQ, you will be presented with the Welcome Screen. This screen shows the available interfaces. You will only be using the Websites and the Digital Assets interfaces. The Websites interface allows you to browse the pages of the website and to select a page to edit. Digital Assets allows you to directly access the Digital Asset Manager (DAM). These interfaces are explained in greater detail below.


The Websites interface allows you to browse the ODU website within the authoring environment. The left side of the window is the hierarchy pane. This shows the website pages in a tree format. You can use the + and - buttons to expand and collapse sections of the website.

Clicking on a page in the hierarchy pane will show a listing of its child pages in the right-hand side of the window. The right-hand side is called the pages pane. From the pages pane, you can right-click a page to open it (to view or edit), view/set the page properties, activate the page and deactivate the page. The pages pane only shows 30 files at a time, but you can navigate through all of the child pages using the first, previous, next and last buttons at the bottom of the pane.

Opening a Page

You can open a page to view or edit from either the hierarchy pane or the pages pane. By default, CQ will open pages in a new tab. To open a page from the hierarchy pane, you will need to double-click the page twice. The first double-click will open the page's child pages in the pages pane. The second double-click will open the page.

There are two ways to open a page from the pages pane. You can double-click the page - you can double-click anywhere on the line, but it is recommended that you double-click the page's order number on the left side of the line.

Digital Assets

The Digital Assets button allows you to directly access the Digital Asset Manager (DAM). The DAM contains all non-page files within the CQ Web CMS environment, including photos, PDFs, Word and Excel documents. There is a separate training module on the DAM.

The DAM is set up similarly to the websites interface. The left side of the window is the hierarchy pane with the right half of the window being the files pane (versus the pages pane in the websites interface). The primary difference between the DAM and the websites interface is that the DAM utilizes a folder structure, so you can only open files in the files pane.

Switching Interfaces

Once you enter an interface, you will see a series of small icons at the top of your screen. These icons allow you to navigate between the interfaces. The first icon with the globe will bring you to the websites interface. The second icon will bring you to the DAM.

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