How do I log in to LEO Online?
There are two ways to log in to LEO Online:
- Go directly to LEO Online:
- Go to www.leoonline.odu.edu and click on Enter News and Secure Area
- Click on the key icon at the bottom of the page
- Enter your UserID (your 8-digit University ID Number (UIN) or your Social Security number).
- Enter your PIN (initially your date of birth in MMDDYY format, until you change it to another 6-digit number).
- For more information on your UIN and PIN, use the link at left.
- Once you are logged in to the secure area, follow the prompts.
- NOTE: For assistance with LEO login, contact the Registrar's Office at register@odu.edu or 757-683-3623.
- Enter LEO Online through the University Portal
- Go to www.odu.edu and click on the link to my.odu.edu (requires MIDAS ID)
- If you don't already have a MIDAS ID, click on the Sign Up link. Otherwise click Login.
- Once your MIDAS ID has been activated, use the MIDAS ID and password to log in to the University Portal.
- Inside the Portal, click on the LEO Online icon (top right) to access LEO.
- For more information on MIDAS and to reset your MIDAS password, use the links provided at midas.odu.edu.
- NOTE: For assistance with MIDAS login, contact the Office of Computing and Communications Services (OCCS) at occshelp@odu.edu or 757-683-3192.
My (LEO Online) PIN has been disabled. How can I get it reset?
E-mail register@odu.edu or call 757-683-3623. See UIN and PIN Number for information on your University ID Number and your PIN.
My MIDAS information isn't working? How can I get it reset?
The MIDAS web site provides a way to reset your password online. Go to midas.odu.edu.
How can I see which classes are open?
At the LEO Online home page, click on Course Schedules (various formats).
If you have logged in to LEO Online, use the Search for Classes or Look Up Classes to Add features, which show open and closed classes. During pre-registration, you cannot add classes before your assigned registration time.
I don't have a time ticket. How do I get one?
Time tickets are automatically assigned to currently enrolled, degree-seeking students approximately one month before pre-registration begins. If you do not have a time ticket, you cannot register until open registration, which begins the Saturday after pre-registration begins. You do not need a time ticket to register during open registration. For more information on time ticketing, see Time Ticketing.
How can I see my credit hours completed?
Check your unofficial transcript in LEO Online (www.leoonline.odu.edu)
Some of my transfer credits are missing. Who should I contact?
E-mail the Admissions Office (transfer@odu.edu). The Registrar's Office does not evaluate transcripts for transfer credit.
How can I see my holds?
Use the Student Records link in the secure area of LEO Online to see your holds (View Holds). Or, you can get there from the Check Your Registration Status screen. Other pages in LEO also have a View Holds link.
How do I get the holds removed?
A list of holds that prevent registration is provided on this web site. See Holds for information on removing holds.
I already saw my advisor or Site Director, but the advisor block is still there.
Contact your advisor again by phone or e-mail and request that the hold be lifted. Distance learning students should contact the site director or the Office of Distance Learning for assistance.
When I try to register, I get the message "Not Enrolled Since Re-admit Term." What does this mean?
If you have not attended classes at ODU in the last 12 months, you must request reactivation of your account. You can do this online at the Admissions web site (admissions.odu.edu). You must also complete a new Application for In-state Tuition if you want to qualify for in-state tuition rates.
The course requires instructor's signature. How do I register for it?
You can do one of the following:
- contact the instructor and ask that he or she pre-approve you via LEO Online. This method allows you to register online after the instructor gives permission electronically.
- have the instructor sign a completed registration drop/add/withdraw form, and bring or fax the form to the Registrar's Office.
- see your site director about enrolling in the class.
What are link errors?
Linked courses are courses with more than one component (i.e., lecture and lab, lecture and discussion, etc.). These components have the same subject and course number and are designated as linked in the course comments or course detail. A link error means that you have selected unmatched sections or have not selected all the required components.
What if a class that I need is closed?
Each course has a maximum number of students that can register (enrollment cap). When this cap is reached the course closes and no further registrations are allowed, although an individual section may still show seats available. You may attempt to register for an alternate course, or contact the instructor of the closed section to request an override. The course instructor can approve the override in LEO Online, or the student may submit a drop/add/registration form bearing the instructor's signature, to the Office of the Registrar. Distance learning students should submit the form to your site office or the Office of Distance Learning. Instructor's approval alone does not constitute registration for the course. The student must still complete the registration online or by submitting the registration form.
I'm getting co-requisite or pre-requisite/test score errors when I try to register. How can I register for the class?
If a class has a co-requisite, the student must take both classes simultaneously. For more information on co-requisite courses, see your academic advisor (or site director), or consult the University Catalog, "Courses of Instruction." To view course pre-requisites, look at the course detail information in LEO Online or consult the University Catalog. Students who do not meet course pre-requisites must obtain instructor's permission to register.
I'm getting a Time Conflict error when I try to register. How can I register?
This error means you are attempting to add a class at the same time as or overlapping a course for which you have already registered. Refer to your course schedule and the times listed in the schedule of classes to determine when the conflict is occurring. Be sure to check all lecture, lab, and recitation/discussion times. If you are unable to select an alternate course, you may request an override from the instructor of the conflicting course. You must bring an appropriately signed drop/add form to the Office of the University Registrar, or contact your site director, or have the instructor approve the override in LEO Online. Instructor's approval alone does not constitute registration for the course. The student must still complete the registration online or by submitting the registration form.
I tried to drop a class but my only option is "withdraw." What's the difference?
Dropping a course by the published DROP deadline removes it from your academic transcript and you are not charged for the course.
After the DROP deadline and through the withdraw deadline for each session (or its equivalent for non-semester courses), signatures are not required to withdraw from classes. A grade of "W" will be assigned for withdrawals after the drop deadline through the withdraw period. You can use LEO Online to withdraw until mid-semester (unless you have a financial hold). Students with financial holds cannot drop or withdraw online and must submit a registration form to the Registrar's Office (or the site director) to be dropped or withdrawn. Students who withdraw will be responsible for some or all of the tuition charges, according to the tuition refund deadlines published in the Academic Calendar and the web site of the Office of Finance.
Once the withdraw deadline has passed, students cannot withdraw online, and must complete the Request for Exception -- Permission to Withdraw After Midterm. Students must be prepared to document an exceptional circumstance supporting the need to obtain permission to withdraw after the deadline. Permission to withdraw after the deadline requires two signatures and must be submitted to the Office of the University Registrar no later than the last day of classes. A separate form is required for each course from which you withdraw.
Students considering withdrawing from courses should first consult the Financial Aid Office to avoid any negative impact on your financial aid, and as a courtesy, let the instructor know you are withdrawing.
What if I need to withdraw from ALL my classes after the withdraw deadline?
If a student has extenuating circumstances and needs to withdraw from all of his/her classes after the last day the student can withdraw on LEO Online for the semester, he or she should contact Student Ombudsperson Services (SOS) to request an administrative withdrawal. Information on SOS is available at their website: studentaffairs.odu.edu/sos. This website includes a live Help feature, e-mail address, and forms for requesting administrative withdrawals. There is also a link to the tuition appeal form.
Note: If a student does not have extenuating circumstances or does not want to withdraw from all classes, the normal withdrawal procedures apply.
What's a normal course load for graduate or undergraduate students?
Spring/Fall: Undergraduate students carrying 12 or more semester hours in the Spring/Fall terms are considered full-time. Effective Fall 2006: Undergraduate students seeking to take more than 18 credit hours must have a 3.0 or better overall GPA. In addition, they must obtain the recommendation of their advisor and written permission from the Dean of the college in which their major program resides. Students without a declared major must obtain the recommendation of their advisor and written permission from the Dean of University College to enroll in more than 18 hours. Graduate students carrying 9 or more semester hours are considered full-time. No graduate student may take more than 12 credit hours without written permission of the program director.
Summer: During the Summer session, an undergraduate student is considered to be full-time if he or she is enrolled in 9 hours. A student may not enroll in more than 9 hours in a 6- or 7-week session. No student may enroll in more than 15 hours during the Summer session without written permission of his or her advisor. Distance learning students must have written permission of the site director or an official of the Office of Distance Learning. In Summer sessions, graduate students are considered full-time when enrolled in 6 or more credit hours.
How can I change a course to audit or pass/fail?
You can designate a course as audit or pass/fail on the registration form, or by changing the Grade Mode of the course in LEO Online after you have registered for it. The deadline to change from credit to audit or pass/fail status, or audit or pass/fail to credit status is the deadline to ADD classes (see the Academic Calendar for the term). Audited courses will be subject to the normal fees and regulations of the University. Regular attendance is expected, but tests and examinations are not required. No grade will be recorded, except that an instructor may assign a grade of "W&" to a student who misses an appreciable portion of the class. For further restrictions on audited courses, see the "Audit" section of the University Catalog.
