EDUCATION
BSBA Information Systems, Old Dominion University, Norfolk, VA, 2001
EMPLOYMENT EXPERIENCE
- 3/02-present
Assistant Registrar for Information Technology, Old Dominion University, Norfolk, VA
6/99 to 3/2002
Web Developer, Information Technology Specialist II, Career Management Center (CMC), Old Dominion University, Norfolk, VA
Web Developer for the Career Management Center web sites. Published (design, create, place, and maintain) web pages for and managed two web sites (www.odu.edu/cmc, www.cmc.odu.edu). Assisted users with HTML and browser issues, ensured that all CMC web pages were frequently reviewed and updated. Edited content for accuracy and professional quality. Designed graphics for web sites. Maintained HTML, including browser compatibility, and web server issues. Created PDF documents from scanned and/or word processed documents using Adobe Acrobat. Incorporated streaming media as part of web site. Provided technology support for over 40 WindowsNT 4 and Win95/98 workstations and laptops on a Novell network in main office, lab, and four satellite offices. Support included: hardware and software installation and configuration; troubleshooting workstation and network issues, software upgrades, maintenance and customization of 1stPlace!95, customization and implementation of eRecruiting database application, O'Reilly's WebSite, MS Office Suite. Developed documentation and training materials for users, including delivery of training. Provided e-mail, phone, and one-on-one help with staff and student problems with database issues.
- 7/98 to 5/99
Web Technologist/Designer, College of Arts and Letters (CAL) and Career Management Center (CMC), Old Dominion University, Norfolk, VA
Web Designer for the College of Arts and Letters and the Career Management Center web sites. Publish (design, create, place, and maintain) web pages for and manage three web sites (www.odu.edu/al/artsandletters, www.odu.edu/cmc, www.cmc.odu.edu), including over 600 individual web pages. Assist users with HTML and browser issues, ensure that CAL departmental and CMC web pages are frequently reviewed and updated. Design graphics for web sites. Troubleshoot HTML, browser compatibility, and web server issues. Create PDF documents from scanned and/or word processed documents using Adobe Acrobat Exchange.
- 10/97 to 6/98
Web Publisher/Manager and LAN Administrator, College of Arts and Letters (CAL) and Office of Computing and Communications Services (OCCS), Old Dominion University, Norfolk, VA
Web Manager for the College of Arts and Letters web site. Publish (design, create, place, and maintain) web pages, manage web site for the entire college, including over 380 individual web pages. Assist users with HTML and browser issues, ensure that departmental web pages are frequently reviewed and updated. LAN Administrator for 300 nodes and 20 networked printers. Provide hardware/software support to faculty and staff in DOS, Windows, and NT platforms. Create and produce documentation for network users. Liaison between OCCS and College of Arts and Letters.
- 9/93 to 9/97
Desktop/Web Publisher and LAN Administrator, College of Arts and Letters (CAL) and Office of Computing and Communications Services (OCCS), Old Dominion University
Provide desktop/internet publishing and word processing services in support of research, to approximately 150 faculty. Produce camera-ready manuscripts, including text, display, index preparation of books/articles for publication, with graphs, charts, and tables. Organize, create, and maintain web site/pages for College of Arts and Letters' departments and programs. LAN Administrator for 200 nodes and 15 networked printers. Provide hardware/software support to CAL faculty and staff. Install, configure, and troubleshoot software and hardware, create and produce documentation for network users. Liaison between OCCS and College of Arts and Letters.
- 9/87 to 8/93
Computer/Word Processing Specialist and Consultant, Arts and Letters Office of Research Services (ALORS), Old Dominion University
Provide support to lab director, faculty, and graduate students in the form of PC software/hardware installation, problem-solving, recommendations concerning hardware and software needs and purchases. Coordinate and provide desktop publishing support for over 100 faculty members' research/manuscripts in English and five foreign languages using word processing, spreadsheet, graphics, and font software in DOS and Windows environments. Output includes camera-ready copy with indexes.
- 1/89 to present (part-time)
Freelance Manuscript Production for various scholarly publishing houses
Coordination/production of manuscripts from draft to camera-ready for publication by various publishers, including Open Court Press, Center for Immigration Studies, Wadsworth, Zed Press, Praeger/Greenwood, Lexington, Southern Illinois University Press, University of South Carolina Press, and numerous others. Various types of software used including word processing, spreadsheet, presentation graphics, image editing, mapmaking, and population projections.
- 1/85-6/87
Real Estate Analyst, Goodman Segar Hogan, Inc., Commercial Real Estate, Syndications/Asset Management Department, Norfolk, VA
Administration of fiscal operations of 25-30 commercial properties. Participation in annual budgeting process from initial submission through implementation of operating budgets, monthly review and analysis of property operations, production of management reports and projections to owners, partners, and investors. Heavy use of personal computers, including Lotus 1-2-3 and WordPerfect.
SOFTWARE/HARDWARE EXPERIENCE
- DOS versions 2 through 6.22, Windows 3.1, Windows 95/98/ME/NT/2000, some UNIX, Novell Netware
- WordPerfect versions 4.1 through 10 (DOS and WIndows), Presentations, Quattro Pro, Corel Ventura 8 Publisher
- Microsoft Office 97/2000 (Word, Excel, PowerPoint, Access, Publisher)
- Crystal Reports, SQLPlus
- Adobe Photoshop, PhotoDeluxe, Type Manager, PageMaker, Photoshop Elements
- HTML Assistant, HotDog Pro versions 2.0 through 6.5, HomeSite 3.0, Macromedia Web Studio
- PaintShop Pro, LView Pro
- FTP, Telnet, and WWW browsers Netscape and Internet Explorer
- Lotus Notes and Lotus 1-2-3
- PCs and compatibles: XT/286 to Pentium, and limited experience with Macintosh computers
- Scanners: handheld and flatbed
- Modems: internal and external, 2400 through 56K
- Printers: dot matrix, inkjet, and laser printers, black/white and color
- CD/CD-RW drives and external Zip and Syquest drives
- Tape backup
- Digital Camera
- Data Projector
TRAINING AND PUBLICATIONS
- June 2002--Crystal Reports training course (advanced), Newport News, VA
- June 2002--Crystal Reports training course (basic), Newport News, VA
- May 2002--MS Access 2000 training course (advanced techniques), Virginia Beach, VA
- April 2002--Banner Student Technical Training, Williamsburg, VA
- July 2001--Seminar, "Creative Marketing," Norfolk, VA
- August 2000--Web Design Conference, Norfolk, VA
- November 1999--Banner Advanced training, Norfolk, VA
- November 1999--Banner Basics training, Norfolk, VA
- October 1999--MS Powerpoint training course, Norfolk, VA
- August 1999--TSP Training, Windows NT4 Workstation and Novell Netware, Norfolk, VA
- July 1999--Roundtable, Academic Software Inc., Washington, D.C.
- May 1999--Seminar, "Understanding and Using Javascript," Norfolk, VA
- April 1999--MS Access training course (advanced), Norfolk, VA
- April 1999--MS Access training course (basic), Norfolk, VA
- March 1999--MS Word 97 training course (advanced), Norfolk, VA
- March 1998--Lotus Notes Basics training course, Norfolk, VA
- March 1998--Lotus Notes Mail training course, Norfolk, VA
- February 1998--Windows NT training course, Norfolk, VA
- January 1997--HTML training course (advanced), Norfolk, VA.
- January 1997--HTML training course (basic), Norfolk, VA.
- July 1995--Microsoft seminar "Windows for Workgroups and Windows 95, Optimizing, Troubleshooting, and Upgrading," Virginia Beach, VA.
- June 1993--Lotus Workshop "Working Together," on Lotus Smart Suite for Windows Release 4.0, Norfolk, VA.
- April 1993--Microsoft Technical Workshop on Microsoft Windows 3.1, Norfolk, VA.
- September 1992--Several training sessions on using/managing the Novell network.
- April 1992--"Power WordPerfect," seminar, Portsmouth, VA.
- November 1991--"Essentials of WordPerfect," seminar, Arlington, VA.
- September 1999-present--Assistant List Manager, WPWIN-L Internet-based discussion list.
- April 1996-April 1997--Moderator in CorelNET WordPerfect 6.1 on-line discussion board.
- February/March 1996--"Mini-FAQ/WP Resource List," article, OCCS Computing News
- February 1996--"Testing E-Mail Addresses," article, OCCS Computing News.
- January 1996--"LAN Administrator Speaks of the Value of Computer Training," interview for article in OCCS Computing News.
- August 1995--Contributor to WordPerfect FAQ published in WPWIN-L newsgroup in UseNet (this FAQ is now available on the WWW).
- July 1995--"Move from Toolbar to Powerbar," tip published in WordPerfect for Windows magazine.
- March 1994-present--Participant in WordPerfect discussion list WPWIN-L via Internet.
- November 1992--"WordPerfect 5.1 Formatting: Tips for Troubleshooting," article, OCCS Computing News.
- October 1992--"WP 5.1 Timed Backup," article, OCCS Computing News.
SERVICE/AWARDS
- Public Relations Officer, Executive Committee, ODU Chapter of Phi Kappa Phi
- Recipient, Two "Acknowledgments of Extraordinary Contribution," Career Management Center
- Community Service, Developed WendyWalk Web Site (benefit Habitat for Humanity of South Hampton Roads)
- Member, Marketing Committee, Career Management Center
- Member, Campus Pipeline Functional Implementation Committee, Library Resources Subcommittee
- Member, University WWW Steering Committee
- Member, Search Committee for Assistant Director for Information Technology, Career Management Center
- Member, Marketing Committee, Career Management Center
- Member, Technology Workgroup, Career Management Center
- Judge, Primary Publishing and Desktop Publishing Categories--The Great Computer Challenge programming contest sponsored jointly by Old Dominion University and WHRO-TV
- Member, University WWW Steering Committee
- Member, Desktop Alternatives/NetPC Evaluation Committee
- Member, University WWW Steering Committee
- Member, University Network Advisory Panel
- Presenter, Arts and Letters New Faculty Orientation Workshop
- Judge, Primary Publishing Category, The Great Computer Challenge programming contest, sponsored jointly by Old Dominion University and WHRO-TV
- Presenter, Arts and Letters New Faculty Orientation Workshop
- Recipient, OCCS Customer Service Award
- Member, University Network Advisory Panel
- Judge, Primary Publishing and Desktop Publishing Categories, The Great Computer Challenge programming contest, sponsored jointly by Old Dominion University and WHRO-TV
- Presenter, Arts and Letters New Faculty Orientation Workshop
- Judge, Desktop Publishing Category, The Great Computer Challenge programming contest, sponsored jointly by Old Dominion University and WHRO-TV
- Member, University Network Advisory Panel
- Member, Screening Committee to review applications for Public Relations Specialist position in OCCS
- Member, Screening Committee to review applications for Programmer position in OCCS
- Recipient, two OCCS Excellence Awards
- Presenter, Arts and Letters New Faculty Orientation Workshop
- Member, University Network Advisory Panel
- Member, Network Operations Advisory Panel
- Recipient, OCCS Excellence Award
- Nominated for HACE Employee of the Year
- Member, President's Task Force on Evaluating University Computing Services
- Nominated for HACE Employee of the Year
- Speaker, Returning Women's Conference, Old Dominion University
- Phi Kappa Phi Executive Board, Student Representative
- Advisory Committee on Computing Services, College of Arts and Letters
- Elected to Phi Kappa Phi (National Academic Honor Society)
REFERENCES
Available upon request.
Updated June 2002
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