Outlook junk mail filtering

 

Antispam defenses at ODU are a two layered approach. Our first wall of defense is called Spamtrap, and it can be accessed at https://spamtrap.odu.edu by logging in with your MIDAS ID & password. The second wall of defense is the Outlook Junk E-mail filtering, which controls whether emails are delivered to your Inbox, or filtered into the Junk E-mail folder.  The antispam filters are highly customizable, but they are not perfect.  Occasionally legitimate emails will be filtered as spam, so be sure to periodically check your Junk E-Mail folder.  Emails that end up in the Junk E-mail folder are only retained for 30 days and then they are purged, unless you take action and move the email into another folder first.

 

For an overview of Anti-Spam filtering in Outlook & Spamtrap:

 

http://occs.odu.edu/accounts/facemail/antispam.pdf

 

 

Video: how to use the Junk E-mail filters in Outlook

http://occs.odu.edu/support/documentation/captivate/Outlook2010/JunkEmail/outlook9.htm

 

 

Additional email user guides & documentation can be found here:

http://occs.odu.edu/accounts/facemail/user_guide.shtml

Posted By: Aaron Smith
Date: Mon Apr 01 09:08:09 EDT 2013