University Libraries System Outage 10/8

 

The University Libraries will undergo a system upgrade on Monday 10/8/12.  This will be a significant upgrade scheduled to begin at approximately 11am EDT and is expected to last 6-8 hours. 

 

During the system outage the following services will NOT be available:

 

•                    Online Libraries catalog

•                    Online and telephone renewal requests

•                    Express Lane self-checkout stations within Perry Library

•                    Fine and fee payment

•                    Hold functionality

•                    Reserve materials searching

 

During the system outage the following services WILL be available:

 

•                    Checkout and renewal of materials at service desks in Perry Library (including the Learning Commons) and at the Art Library and the Diehn Composers Room.  Transactions will be processed manually and service may be slower than usual.  

•                    Returns - any materials returned while the circulation system is down will be checked in with a return date of 10/8 once the system is restored.  No fines will accrue on materials that are due on the 8th and returned while the circulation system is down. 

•                    Libraries and Learning Commons Web sites, including full-text online journal resources (ScienceDirect, etc.), research databases and ILLiad interlibrary loan.   Links to the ODU Libraries catalog will be disabled, making it more difficult during the outage to determine ownership of specific materials.

 

If you need assistance locating materials in the Libraries during the outage, please contact the Learning Commons Help Desk (757-683-4178) or Perry Library Circulation Desk (757-683-4154).

Posted By: Megan Smith
Date: Fri Oct 05 16:28:17 EDT 2012