
The Customer Relations Employee of the Year Award Program is sponsored by the Human Resources Department and was established to recognize and reward the individual who best exemplifies the University’s commitment to deliver positive customer relations service; to direct attention to the employee’s contribution to enhancing the image of Old Dominion University; and to demonstrate the University’s appreciation and acknowledgment of exceptional customer relations performance. Classified and hourly employees are eligible to be nominated.
The customer relations employee of the year award winner will be announced at the annual recognition program each year (normally in the Fall). The award will consist of an engraved plaque, $500 cash, and three days of recognition leave (if classified).
Criteria for selection include demonstration of the following characteristics:
WINNERS
2000
Sue Parker
2001
Linda Barnes
2002
David Robichaud
2003
Marla Harvey
2004
Sheila Harris
2005
Patricia Capezio
2006
Scott Harrison
2007
Frankie Lopez

Reliability
Service to Coworkers
Cooperation with customers
Department knowledge
Knowledge of University
Initiative
Communication skills
Professionalism
Telephone courtesy
Enhancement of department operations