Each student is assigned an accounts receivable representative based on the first letter of your last name. If you have discovered an error or have a question about your charges, your representative would like to hear from you.
Please be sure to include identification information in written or email correspondance. Questions about student accounts should include the student name and UIN. Call 757-683-3030 and select option 2 and listen to the prompts for your last name.
For out of area, you may call us toll-free at 1-800-224-1450 and SELECT "0" for "operator."
Please allow 2-3 business days for return calls and e-mails.